Privacy Policy

Effective date: October 1st 2026

Bridgeline Counseling Services ("we," "us") respects your privacy. This policy explains what information we collect through our website and advertising inquiry forms, and how we use it.

Information we collect
When you contact us through our website, a Facebook or Instagram lead form, email, or phone, we may collect:

  • Your name, email address, and phone number

  • Your state of residence

  • Any information you choose to share about what you are hoping to work on

[If you use analytics, the Meta Pixel, or other tracking tools, add: "Our website may also use cookies and similar tools, including the Meta Pixel, to understand how visitors use our site and to measure the performance of our advertising."]

How we use your information
We use your information only to:

  • Respond to your inquiry

  • Schedule and manage consultations

  • Confirm that we can provide services in your state

We do not sell your personal information, and we do not share it with third parties for their marketing purposes.

Who handles your information
Information you submit may be processed by service providers we use to operate our practice, such as Meta (for inquiry forms), our email provider, and our scheduling platform [edit to match what you actually use]. These providers handle information only as needed to provide their services to us.

How long we keep it
We keep inquiry information for [period, e.g., 12 months] if you do not become a client, then delete it. If you become a client, your records are handled under our Notice of Privacy Practices.

Your choices
You can ask us to access, correct, or delete the information you submitted by contacting us at [email]. We will respond within [timeframe, e.g., 30 days].

Please do not send clinical details through forms or email
Our website and inquiry forms are not meant for sharing detailed personal, health, or relationship information. Please wait to share those details until you are a client and we have set up a secure way to communicate.

This is not for emergencies
If you are in crisis or need immediate help, call or text 988 (in the U.S.) or call 911.

Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.

Contact us
Bridgeline Counseling Services

614-656-2272